It has come to our attention that companies or individuals claiming to be affiliated with the ICIAM 2019 Congress regarding their potential stay at our partner hotels may have contacted our invited speakers and delegates. Please be aware that this is a scam sent from a company named Business Travel Management (BTM).

The company will send you an email or call you to entice you to purchase rooms at our partner hotels. These calls have been to office phones, cell phones, and landlines.

If you indicate that you have a rooming need, BTM will send you a credit card authorization form from DocuSign or RightSignature. Please DO NOT give out any of your information to this company as this is a scam. Please ignore any emails and calls from BTM or any other travel agent and DO NOT complete the DocuSign or RightSignature form that is attached to their emails.

The ICIAM 2019 Congress Organizers and our partner hotels will NEVER send emails or place telephone calls to individuals in order to promote specific accommodations. Our partner hotels will not contact you for any credit card information relating to your reservation via phone calls or email.

The ICIAM 2019 Congress is not affiliated in any way with BTM or any other travel agent. The only way for our delegates to reserve a hotel room under the ICIAM 2019 Special Rate is to make bookings directly through the partner hotel(s), using the accommodation booking link or reservation form. The Congress Secretariat Team from Grupo Pacifico will also be handling all the hotel reservations for all invited speakers.
Data protection and privacy is of the utmost importance for us and your contact information has not been compromised by the ICIAM 2019 Congress Organizers. The agencies are accessing public congress information and searching contact details through search engines like Google.

What to do if you have been contacted by a scam company about booking hotels?
  1. If you have given out your credit card information to BTM or anyone who called you about booking hotel rooms for the ICIAM 2019 Congress, call your credit card company immediately, alert them to the scam, and deny the charge.
  2. Change your online passwords and PINs to prevent fraudsters from doing any further damage.
  3. Continue to monitor your credit card to look for fraudulent charges. Request further information from your credit card company regarding closing your account or issuing a new card.
Book your rooms only through the official accommodation booking link or reservation form. Hotel information can be found on our conference website:

Thank you!
The Congress Secretariat Team

Technical Secretariat

logoGPBlanco Marià Cubí 4 - Pral
08006 Barcelona (SPAIN)
T. +34 932388777
F. +34 932387488
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